EOBI Pension Not Received What To Do?

Not receiving your EOBI pension can be stressful. Don't worry, this guide will help you navigate the process and get your rightful dues. 

EOBI Pension Not Received What To Do?
EOBI Pension Not Received What To Do?



Step 1: Verify your eligibility and claim status:

Check your eligibility: Ensure you meet the minimum qualifying criteria, like age and contribution period. Visit EOBI's website (http://www.eobi.gov.pk/) for details.



Track your claim status: Use EOBI's online portal or call the helpline (021-34328037) to check if your claim has been processed and approved. 



Step 2: If your claim is approved but payment is delayed:

Contact your bank: Confirm if the pension was deposited but not credited to your account due to technical issues. Bank Alfalah, the designated disbursing bank, can assist you.



Check your pension mode: Verify if you're receiving it through Bank Alfalah ATMs, the EOBI Pension Wallet, or another method. Ensure your information is accurate and updated.



Contact EOBI: If the bank confirms no issue, reach out to EOBI through the helpline or the Individual Information section on their website (http://www.eobi.gov.pk/eobifs/info-ind.htm).



Step 3: If your claim is pending:

Gather required documents: Ensure your CNIC, bank details, and employment record are submitted correctly.



Follow up with EOBI: Contact the helpline or visit your regional EOBI office for updates. Be persistent but patient.




How long does it take to receive the pension after my claim is approved?

It usually takes 1-2 months, but delays may occur.



Can I claim a pension if I haven't received my salary slip from the employer?

Yes, you can submit other proof of employment, like bank statements or attendance records.



I lost my pension card or wallet. What do I do?

Contact EOBI immediately to report the loss and request a replacement. 




Stay calm and be persistent in your communication. Document all interactions and keep copies of relevant documents. Seek help from your local EOBI office or helpline if needed.


With patience and perseverance, you'll get your EOBI pension. This guide is a starting point, but don't hesitate to reach out for assistance if needed.  

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