EOBI facilitation system provides access to all enrolled
clients to forward their feedback either positive or negative by
pressing stars in front of each question. There are two ways to submit EOBI
services feedback:
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How To Submit EOBI Services Feedback? |
EOBI Feedback Online:
Visit the EOBI website (http://www.eobi.gov.pk/) and
click on the "Contact Us" link.
Select the "Feedback" option and fill out the
form.
Be sure to include your name, contact information, and
the specific feedback you have about EOBI services.
Click the "Submit" button to send your
feedback.
EOBI Feedback through Mail:
EOBI officials prefer to receive client’s feedback
regarding the online service they provide to all. If you wish to send a letter,
you can easily dispatch the letter through post or via TCS to the following address.
Director General
Employees Old-Age Benefits Institution (EOBI)
Head Office
Karachi
Be sure to include your name, contact information, and
the specific feedback you have about EOBI services. EOBI takes feedback from
its customers very seriously and uses it to improve its services. Please be as
specific as possible in your feedback and provide any supporting documentation
that you have.
Tips for Submitting EOBI Services Feedback:
- Be clear and concise in your feedback.
- Be specific about the service(s) you are providing feedback on.
- Provide examples of your experience, if possible.
- Be constructive in your feedback.
- Be respectful of the EOBI staff.
However, it is strongly recommended to send your feedback
through the regional office via official mail, so an early reply will be possible.
If you send it directly to the Director General may not get proper responsibility
within the time or it take more time as well.
Main Feedback Question (Online) is:
- Your Full Name
- Designation
- Mobile Number
- Email Address
- EOBI Registration Number
- How satisfied are you with the overall inspection carried out by the officer?
- How was the behavior of the officer?
- Did the officer help you understand the process and requirements?
- Please rate the officer's conduct and honesty?
- Any Other suggestions:
After rating above mentioned questions in the given form with
other suggestions, you can submit your review to the concerned official
We hope that the above information will increase your knowledge regarding the EOBI feedback process and procedures.
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